PACKAGE ONE
Residential Care Operations Review
Flagship Diagnostic
A structured diagnostic that surfaces the operational gaps inside a home
Overview
PACKAGE FOUR · RECURRING ADVISORY
Monthly Support Retainer.
The portfolio's most important offering — predictable monthly access to operational judgment that compounds in value the longer it runs.
Monthly Support Retainer
The portfolio's most important offering — predictable monthly access to operational judgment that compounds in value the longer it runs.
Standard Inclusions
- 60-minute monthly operations call
- Documentation spot-review (sampled records)
- Template updates & light customization (≤2 hrs)
- Email & brief-message support, business hours
Cadence & Reporting
- Monthly recurring-issue & trend tracking
- Quarterly written progress summary
- Annual deep-dive review meeting
- Live capacity caps to protect quality
Engagement Terms
- 3-month initial commitment, then month-to-month
- 30-day cancellation notice
- Foundation through Strategic Partner tiers
- Net-15 invoicing on the 1st of each month
MONTHLY RETAINER
from$300 – $5,000 / mo
Foundation $300–$600 · Standard $700–$1.2k · Comprehensive $1.5k–$2.5k · Strategic $3k–$5k
Pricing Tiers
Right-sized to your home.
Pricing scales with the size of the operation, the depth of the engagement, and the deliverable footprint. Final pricing is confirmed in a brief proposal after the discovery call.
| Tier | Scope | Price |
|---|---|---|
| Foundation | 3–4 hrs/mo · single home | $300 – $600 / mo |
| Standard | 5–7 hrs/mo · 2–4 homes | $700 – $1,200 / mo |
| Comprehensive | 8–12 hrs/mo · 5–10 homes | $1,500 – $2,500 / mo |
| Strategic Partner | 15–20 hrs/mo · multi-site agencies | $3,000 – $5,000 / mo |
All engagements include a kickoff call, written scope, and milestone-based invoicing. 50% deposit on engagements over $750.
What Clients Say
Practical Tools. Real Impact.
CCO's work doesn't stop at recommendations — it ends with systems your staff use the same week. Here's what one residential care leader said about a recent engagement.
The review was thorough and eye-opening. The recommendations were practical, easy to implement, and made an immediate positive impact on our operations.
Executive Director
Residential Care Home
Other Services
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PACKAGE TWO
Documentation System Setup
Implementation Engagement
A structured implementation that builds and installs clear, consistent operational systems your staff can immediately use.
Overview
PACKAGE THREE
Staff Training Sessions
Group Learning Program
Domain expertise translated into structured learning
Overview
Get In Touch
Curious whether Monthly Support is the right starting point?
A 30-minute discovery call is enough to figure out fit, scope, and a realistic next step.