PHASE 02
Strategic Operational Redesign
Operational Architecture
Strategic operational redesign that restructures workflows, standards, accountability, and oversight mechanisms before infrastructure integration.
Overview
PHASE 01 · DIAGNOSE
Operational Assessments & Audits.
A structured diagnostic that surfaces the operational gaps inside a home — and produces a roadmap leadership can act on the same week.
Operational Assessments & Audits
A structured diagnostic that surfaces the operational gaps inside a home — and produces a roadmap leadership can act on the same week.
What's Reviewed
- Shift structure & daily routines
- Documentation & handover practices
- Staff-to-staff & family communication
- Accountability & QA mechanisms
How It's Delivered
- Discovery call & intake questionnaire
- Document review + optional walkthrough
- 3–5 short staff interviews (optional)
- Synthesis & report drafting
What You Receive
- Structured operational report with prioritized findings
- One-page priority action plan with implementation roadmap
- 60-minute report delivery meeting + 14-day follow-up
- Manager-ready action plan your team can immediately apply
ENGAGEMENT FEE
starting at $1,200
Pilot rate $750 · 50% deposit · Net 15 · Typical turnaround 2–3 weeks
Pricing Tiers
Right-sized to your home.
Pricing scales with the size of the operation, the depth of the engagement, and the deliverable footprint. Final pricing is confirmed in a brief proposal after the operational assessment.
| Tier | Scope | Price |
|---|---|---|
| Starter | 1 home, virtual delivery — doc review only | $300 – $750 |
| Standard | 1–2 homes, hybrid — doc review + walkthrough | $750 – $1,500 |
| Comprehensive | 2–4 homes, in-person — full review + interviews | $1,500 – $2,500 |
| Enterprise | 5+ homes, multi-site — cross-comparison report | $2,500 – $5,000+ |
All engagements include a kickoff call, written scope, and milestone-based invoicing. 50% deposit on engagements over $750.
What Clients Say
Practical Tools. Real Impact.
CCO's work doesn't stop at recommendations — it ends with systems your staff use the same week. Here's what one residential care leader said about a recent engagement.
The review was thorough and eye-opening. The recommendations were practical, easy to implement, and made an immediate positive impact on our operations.
Executive Director
Residential Care Home
Other Services
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Get In Touch
Ready to clarify the right starting point?
An operational assessment is enough to figure out fit, scope, and a realistic next step.
General · info@ccooperations.com
Support · support@ccooperations.com